Privacy Policy – Harmony Auto

This Privacy Policy applies to all services provided by Harmony Auto, hereinafter referred to as “Harmony Auto”.

This Privacy Policy consists of the following sections:

1. Data Controller
2. Our Objective: Protection of Personal Data
3. What Are Personal Data
4. What Personal Data We Process
5. How We Use Your Personal Data
6. Security and Data Processors
7. Your Rights and Contact Information

1. Data Controller

Harmony Auto is the data controller responsible for the processing of your personal data.

We strive to provide high-quality services, where reliability and trust are key principles. Respecting your privacy and handling your personal data with care are essential parts of our commitment.

This Privacy Policy explains how we collect, use, and protect your personal data.

2. Our Objective: Protection of Personal Data

Harmony Auto respects your privacy and is committed to protecting your personal data.

We handle personal data with the utmost care and implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

These measures are regularly reviewed and updated in line with current industry standards and technological developments.

3. What Are Personal Data?

Personal data refers to any information that can directly or indirectly identify you as an individual.

Examples include:

• Name
• Address
• Date of birth
• Bank account number
• IP address
• User account information

We require certain personal data in order to provide our services effectively.

4. What Personal Data We Process

Depending on the services you use, Harmony Auto may collect and process the following personal data:

• Name
• Address
• Postal code
• City
• Email address
• Phone number
• Date of birth
• Username and password
• Usage data and logs
• IP address
• Language preference
• Gender

In addition, in relation to vehicle-related services, we may process:

• Vehicle registration number
• Vehicle identification number (VIN)
• Vehicle model and technical data
• Maintenance history
• Ownership history
• Connected vehicle data (if applicable)
• Any other data necessary for fulfilling contractual or legal obligations

We will only use your personal data for the purposes communicated to you.

5. How We Use Your Personal Data

No Sale of Personal Data

We do not sell your personal data to third parties.

However, your data may be shared within Harmony Auto or with trusted partners where necessary to provide our services.

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Legitimate business interests (e.g., security, analytics, marketing)
• Your consent
• Legal obligations
• Protection of vital interests

Purpose of Data Processing

We use your personal data for the following purposes:

Service Delivery

To provide and manage our products and services, including vehicle sales, support, and customer communication.

Fraud Prevention

To detect and prevent fraud, misuse, or unauthorized activities.

Third-Party Services

We may share data with trusted partners who assist in delivering our services. These parties are contractually obligated to handle your data securely.

Marketing and Communication

With your consent or based on legitimate interest, we may send you relevant offers or updates via email, phone, or other channels.

You can withdraw your consent at any time.

Service Improvement

To improve our services, products, and customer experience through analysis and research.

Website and App Optimization

We collect usage data via cookies and similar technologies to:

• Improve website performance
• Personalize content and advertisements
• Enhance user experience

For more information, please refer to our Cookie Policy.

Data Retention

We retain your personal data only as long as necessary for the purposes described above.

Where legal obligations require longer retention, we will store the data accordingly.

After the retention period expires, your data will be securely deleted.

6. Security and Data Processors

We implement appropriate security measures to protect your personal data against:

• Unauthorized access
• Loss or theft
• Misuse

Access to personal data is limited to authorized personnel only.

When we work with third-party service providers, we ensure they comply with strict data protection standards through data processing agreements.

7. Your Rights and Contact Information

Under applicable data protection laws (such as GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification (correction)
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to withdraw consent
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Contact

If you wish to exercise your rights or have any questions about this Privacy Policy, please contact us at:

Email: hello@icarauto.nl

If we cannot identify which data your request relates to, we may ask for additional clarification.

Updates to This Policy

This Privacy Policy was last updated on April 24, 2026.

Harmony Auto reserves the right to update this policy. We recommend reviewing this page regularly for any changes.

In case of significant updates, we will inform you accordingly.